Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@dunpalo.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Dunpalo is operated by Dongfang Congtaiyao Network Technology Co., Ltd.
Company Name: Dongfang Congtaiyao Network Technology Co., Ltd.
Address: Room 1706, Building E1, Bihai Yuntian Residential Community, West Side of Qiongxi Road, Basuo Town, Dongfang City, Hainan Province, China
Phone: +86 180 5362 7941
Email: support@dunpalo.com